Verizon: changes to terms, privacy policy, and pricing
Operated by Verizon Communications Inc.. FinePrint checks these documents up to four times a day and publishes each change here once it passes our review.
Documents we track
Document
First captured
Last checked
Terms of Service
October 30, 2026
November 3, 2026
Privacy Policy
October 30, 2026
November 3, 2026
Pricing page
October 30, 2026
November 3, 2026
Change history
October 17, 2026high impactHistorical, imported
Verizon may share some of your info with the Glance app.
This only applies if you join Verizon Dollars through Glance.
The What
Verizon's privacy policy adds a part on Glance, a lock screen app where Verizon Dollars members earn rewards. Verizon may share some info with Glance to check if you qualify, pay rewards and help with support.
In five states, Verizon now says it may sell your info.
Voice sign-in details were removed from the policy.
The What
Verizon now says it may disclose or sell the info of people in five states, including Oregon and Minnesota. It also dropped voice sign-in, kept face sign-in and changed a Frontier opt-out number.
Verizon's privacy rules now cover Frontier customers.
Loyalty programs now have their own rules for leaving.
The What
Verizon's privacy policy now includes Frontier customers and adds a section on loyalty programs. Joining one means agreeing to its terms, and you leave by following those terms.
Frontier internet customers are now in Verizon's ad program by default.
You stay in unless you opt out.
The What
Frontier internet customers are now put in Verizon's online ads program on their own, like Fios customers. The policy also says your info is not used to train big AI language models.
Verizon says it may sell info of Rhode Island customers.
The buyers are listed in a separate document.
The What
Verizon's policy adds Rhode Island, Indiana and Kentucky to the states with privacy rights. A new section says the three Verizon brands may sell Rhode Island customers' info to companies it lists.
Verizon now takes 10 days, not 30, to stop marketing.
The policy says less about limiting sensitive data.
The What
Verizon's policy now applies to Visible and Verizon Value customers and lists more data types, like passwords and biometric data. The section on your right to limit sensitive data was cut short.
Some Verizon Value brands share your identity info with Prove.
Lenders may use it when you apply for credit.
The What
Brands like Straight Talk, Total Wireless, Simple Mobile and Tracfone share info that identifies you with a partner called Prove. Prove checks your identity for banks and helps them decide on credit applications.
Verizon Value customers now have their own privacy email.
Wireless and Home customers still use a form.
The What
Verizon's privacy policy now says Wireless and Home customers can send a privacy question form, while Verizon Value customers can email. Before, everyone was told to use the form.
Verizon says it sells or shares your info with ad companies.
Many of these programs are on unless you opt out.
The What
Verizon's privacy policy now states plainly that your info is sold to or shared with social media networks and ad tech companies. Those companies can combine it with what they learn from other sites to target ads.
December 18, 2024medium impactHistorical, imported
Verizon may turn your email or phone number into an ad ID.
Ads can then reach you on other sites and apps.
The What
Verizon says it may create unique IDs from your email or mobile number to show you marketing on its own and other sites and apps. Ad companies may also build IDs linked to you from your email.
